FAQ

Frequently Asked Questions

Got a question? We've got answers.

1. About FindNiche

FindNiche is a niche commodities analytics tool for dropshipping.
We currently cover 40 countries all over the world. 
It widely covers the products on AliExpress, and Niches on Shopify.  
We have the English and Chinese versions, you can switch language at the top orientation bar. 
It updates on an hourly basis.
If you're interested in dropshipping business, you can find winning products on AliExpress and learn everything about the products. 
It has a huge database that covered more than two million AliExpress products with a massive 11,000 niches and more than 700,000 Shopify stores. 
Researching winning products and niche is difficult. We provide the data for you to search out the best-sellers and access to a list of winning products in seconds. 
That's fine. Since we identify hot products, you can list them on any eCommerce platform. As well, you can check the products on Shopify for reference. 

2.About Operations

Please find the guide in Tutorials, and learn to make most of FindNiche at Tutorials.
You can set advanced filters, like orders, prices, and shipping countries for effective searching. 
You can check the product performance. It presents the daily data of orders and wishlist. 
You can go to "SHOPIFY STORES" to search out and refer to the original online stores.  

3. About Payment

For monthly subscriptions, FindNiche accepts payment via credit cards only.
Please kindly check our refund policy. https://findniche.com/refund
Yes, you can cancel your subscription whenever you'd like. Even after cancellation, you can still use the remainder of your bill and it won’t subscribe to a next cycle after the expiration.
Simply login to your account and go to My Plan (Plan&Credit) after clicking the username in the top right corner, click “cancel the subscription” to confirm on each step. No need to call, email, or talk to anyone!
After cancellation, please do recheck your account status and ensure there is no upcoming payment.
We only offer digital invoices. You can click the username in the top right corner – My Plan – Invoice, to check/download your invoices.
You can go to Plan&Credit and click the “↑Upgrade” button, or visit the Pricing page directly, choose a more advanced plan and pay for the price difference, then it’ll work.
Sorry, you cannot downgrade your plan directly. If you want to change your plan, please cancel your current subscription first, then resubscribe another one.
Sorry, you cannot update your card information directly. If you insist on doing so, you can cancel your current subscription first, then resubscribe it with updated card info.
MORE QUESTIONS? CONTACT US ONLINE THROUGH CHAT!